Privacy Policy

Last Updated: September 2, 2026

Quality Wholesale Inc. ("Quality Wholesale," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how Quality Wholesale collects, uses, shares, and protects information when you visit or make a purchase from our website, www.qualitywholesale.com (the "Site"), communicate with us, create an account, subscribe to marketing communications, or otherwise interact with our business.

By using our Site, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• First and last name
• Company or business name
• Billing and shipping addresses
• Email address
• Telephone number
• Account information
• Order and purchase information
• Communications you send to us
• Information necessary to process or fulfill an order
• Other information you voluntarily provide when interacting with us

When you make a purchase, payment information may be collected and processed by our payment processing providers. Quality Wholesale may not directly store complete payment card information when payments are processed by third-party payment providers.

Information Collected Automatically

When you visit or interact with our Site, certain information may be collected automatically by us or by service providers that support our website.

This information may include:

• IP address
• Browser type
• Device type and operating system
• Referring website or source
• Pages viewed
• Products viewed
• Links or buttons clicked
• Date and time of visits
• Shopping cart activity
• Website interactions
• Approximate geographic information derived from an IP address
• Cookie identifiers and similar technical information

We use this information to operate and improve our Site, understand how customers use our website, measure website performance, detect technical or security issues, and support marketing and advertising activities.

How We Use Your Information

We may use personal information for purposes including:

• Processing and fulfilling orders
• Providing products and services
• Processing payments
• Arranging shipping, pickup, or delivery
• Communicating regarding orders, quotes, invoices, payments, or customer service matters
• Maintaining customer accounts
• Responding to inquiries
• Sending transactional communications
• Sending promotional or marketing communications where permitted
• Personalizing or improving your experience on our Site
• Understanding website usage and customer interests
• Measuring the effectiveness of marketing campaigns
• Advertising and remarketing
• Preventing fraud and unauthorized transactions
• Maintaining the security and functionality of our Site
• Complying with legal, tax, accounting, and regulatory obligations
• Protecting the rights and property of Quality Wholesale and others

Cookies and Similar Technologies

Our Site and our service providers may use cookies, pixels, tags, and similar technologies.

Cookies are small files stored on your device that allow websites and services to recognize a browser or device and remember certain information.

These technologies may be used to:

• Keep the Site functioning properly
• Remember preferences or account information
• Maintain shopping cart functionality
• Understand how visitors use our Site
• Measure website traffic and performance
• Measure marketing campaign effectiveness
• Provide or measure advertising
• Improve our products, services, and website experience

Your browser may allow you to block or delete cookies. Blocking certain cookies may prevent some features of our Site from functioning properly.

Where required by applicable law, we will provide additional choices regarding the use of cookies and similar technologies.

Analytics and Advertising

We may use third-party analytics, advertising, and marketing services to better understand how visitors interact with our Site and to measure or improve our marketing.

These providers may collect information about your device, browser, website activity, and interactions through cookies, pixels, or similar technologies.

Depending on the services enabled on our Site, information may be processed by companies that provide analytics, advertising, social media, ecommerce, or marketing services.

These providers operate according to their own privacy policies and terms.

We do not intentionally collect sensitive personal information for the purpose of profiling customers.

Email Marketing

If you provide your email address, purchase from us, create an account, or otherwise subscribe to communications where permitted by law, we may send you emails regarding products, promotions, new arrivals, special offers, company news, or other information related to Quality Wholesale.

Our email marketing providers may collect information regarding the delivery and interaction with these communications, such as whether an email was opened or whether a link was clicked.

You may unsubscribe from marketing emails at any time by using the Unsubscribe link contained in our marketing emails.

Unsubscribing from promotional emails does not prevent us from sending necessary transactional communications, such as order confirmations, invoices, payment information, shipping updates, account notices, or customer service communications.

Social Media and Embedded Content

Our Site may contain links to, integrations with, or content from social media platforms such as Instagram, Facebook, and other third-party services.

For example, we may display social media posts, photographs, videos, or other content on our Site.

When you interact with embedded social media content or social media features, the applicable third-party platform may collect information about your device or interaction in accordance with its own privacy policy.

Quality Wholesale does not control the privacy practices of third-party social media platforms.

How We Share Information

Quality Wholesale does not rent customer lists to third parties.

We may disclose personal information to service providers and other third parties when reasonably necessary to operate our business and provide our services.

These may include:

• Ecommerce and website hosting providers
• Payment processors
• Shipping carriers and delivery providers
• Email and marketing service providers
• Analytics providers
• Advertising platforms
• Social media platforms
• Information technology and security providers
• Accounting, legal, and professional service providers
• Fraud prevention and payment-security providers

These providers may receive information necessary to perform services on our behalf or provide services that we use in connection with our business.

We may also disclose information when required by law, court order, subpoena, governmental request, or other legal process, or when reasonably necessary to protect our business, customers, employees, property, rights, or safety.

If Quality Wholesale is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction as permitted by law.

Sale and Use of Personal Information for Advertising

Quality Wholesale does not sell customer lists for money.

However, certain privacy laws may define terms such as "sale," "sharing," or "targeted advertising" broadly enough to include some uses of cookies, advertising technologies, analytics tools, or information exchanged with advertising platforms.

To the extent applicable law provides you with rights regarding such activities, you may exercise those rights as described in the Your Privacy Rights and Choices section below.

Payment Information

Payments made through our Site may be processed by third-party payment processors.

Payment processors may collect and process payment card information and other information necessary to authorize and complete transactions.

Their collection and use of payment information is governed by their respective privacy policies and security practices.

Shipping and Delivery

When an order requires shipping or delivery, we may provide information such as your name, company name, delivery address, telephone number, email address, and shipment information to shipping carriers, delivery companies, logistics providers, or other parties necessary to fulfill the order.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our Site uses encrypted connections, such as SSL/TLS, where appropriate.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through or stored in connection with our Site.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, complying with legal, accounting, and tax requirements, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request information about personal information we maintain about you
• Request access to certain personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Opt out of certain uses of personal information for targeted advertising, sale, or sharing where applicable
• Withdraw certain previously provided consent where applicable

These rights are subject to applicable law and may have exceptions. For example, we may need to retain information to complete transactions, maintain legally required business or tax records, detect fraud, protect legal rights, or comply with other legal obligations.

We may need to verify your identity before processing certain privacy requests.

To submit a privacy request, please contact Quality Wholesale using the contact information provided below.

We will respond to valid requests as required by applicable law.

Marketing Choices

You may unsubscribe from promotional emails by clicking the Unsubscribe link included in our marketing communications.

You may also adjust certain cookie settings through your browser or through privacy or cookie controls made available on our Site, where applicable.

Third-Party Websites

Our Site may contain links to websites operated by other companies or organizations.

Quality Wholesale is not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review the privacy policies of websites you visit after leaving our Site.

Children's Privacy

Our Site is intended for customers seeking floral, event, decorative, and related products and is not directed toward children.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

Business Customers

Quality Wholesale primarily serves businesses and professionals, including florists, event professionals, retailers, hotels, designers, and other commercial customers, although members of the public may also interact with or purchase from us.

Information provided in a business or professional capacity may be used to communicate with you regarding your company, account, orders, products, pricing, availability, and other matters related to our business relationship.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, service providers, technologies, or legal requirements.

When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.

Material changes may also be communicated through our Site or by other appropriate means where required by law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

Quality Wholesale Inc.
Miami, Florida
Website: www.qualitywholesale.com
Email: info@qualitywholesale.com
Phone: 305-594-1801